About Us       Services        Products        Orders       Downloads        Troubleshooting      Self Help Videos     Contact
 
School Intercom Services – d.b.a. Poley E. Barcenez
Telephone: 210-647-8812 - Mobile: 210-273-0993 - Fax: 210-647-8838 - 8122 Hill Trails St. San Antonio, TX 78250

Symptoms Solutions and Troubleshooting

 

We Now repair the Dukane 12A-3200.

We can repair the entire intercom unit, including the switch-banks.

Call for pricing, depends on symptoms.

We carry intercom units and parts.
 

 

Existing Switch bank Intercom System Problems and Possible Solutions
Provided Courtesy of: Poley E. Barcenez (210) 647-8812

Typical Symptoms: Probable Causes & Troubleshooting: Possible Solutions:
  • No Sound or No Power
  • Power Switch Is Off
  • Intercom Unplugged
  • Intercom Have A Blown Fuse
  • Electrical Outlet Is Not Working
  • UPS (A/C Power Back-Up Unit) Is Not Working
  • Plug It In or Turn Unit Back On
  • Check Electrical Circuit Breaker
  • Replace Fuse With Same Type And Size
  • Replace UPS Battery Back-Up Unit
  • Call Poley @ (210) 647-8812 For Repair
  • Scratchy Sound While Listening To Room
  • Static From Control Panel Speaker
  • Unit Keeps Beeping All By Itself
  • Intercom Squeals During All-Call
  • Intercom Is Making A "Whistling" Sound
  • These Symptoms Happen When It Rains
  • Touching Room Switch sounds Scratchy
  • Dirty Switch bank Switches! Set All Switches To
    "P" Position & Does Symptom Go Away?
  • Defective Control Unit! Unplug 9-Pin Connector
    On MCP-35A & Does Symptom Go Away?
  • Disengage All-Call Button On MCP-35A Unit &
    Does Symptom Go Away?
  • Station Speaker Too Close To Master Intercom Unit
  • Corroded "Splice" Connections
  • Disconnect, Move Or Lower Speaker Volume
  • Repair or Replace Defective Switch bank(s)
  • Trace Out And Re splice All Wire Connections
    (And "Home Run") Related To Room Speaker
  • Call Poley @ (210) 647-8812 For Repair
  • Unit Is Making A "Whistling" Sound
  • Sometimes Unit Calls-In All By Itself
  • Some Switch bank LED Call Lights Are Dim
  • Call Wires Are Intermittently Shorting
  • Corroded Wires Or Rodent Problems
  • Partially Shorted Call-In Wires On Call Switch
  • Trace Out And Re splice Wires At Splice Points,
    Building Entry Points; Replace Rooftop Wiring
  • Call Poley @ (210) 647-8812 For Service
  • Bell "Time Tone" Is Not Working
  • The Bell "Time Tone" Isn't Ringing
  • Master Clock Not Is Working Properly
  • Master Clock To Intercom Wires Aren't Connected
  • Intercom Bell "Time Tone" Module Is Not Working
  • Program Master Clock Time, Date & Schedule
  • Re splice Wires From Master Clock To Intercom
  • Call Poley @ (210) 647-8812 For Repair
  • They Can Hear Me But I Can't Hear Them
  • I Can Talk "Out" But I Can't Hear The Room
  • Speaker Or "Home Run" Wires Are Shorted To "Ground"
  • Call Switch Is In The "Privacy" Mode
  • Speaker Transformer Is Shorted To "Ground"
  • Loose Unsecured Wires On Speaker Transformer
  • Rewire & Secure Speaker & Transformer Wires
  • Trace Out And Re splice Wires At Splice Points,
    Building Entry Points; Replace Roof top Wiring
  • Call Poley @ (210) 647-8812 For Service
  • Room Speaker Sounds Distorted
  • Bad Speaker Or Transformer
  • Shorted Speaker Transformer Wires
  • Replace Speaker And /Or Transformer
  • Clean-Up And Secure Transformer Wiring
  • Call Poley @ (210) 647-8812 For Repair
  • Room Calls In During Announcements
  • Room Call In When Bell "Time Tone" Rings
  • Short Between Speaker And Call Wires
  • Trace Out And Re splice Wires At Splice Points,
    Building Entry Points; Replace Rooftop Wiring
  • Call Poley @ (210) 647-8812 For Service
  • Master Intercom Speaker Sounds "Boomy"
  • Intercom Speaker Is Bad
  • Room Speaker Or Transformer Is Bad
  • Room Speaker Transformer Wires Are Shorted
  • Replace Speaker And /Or Transformer
  • Clean-Up And Secure Transformer Wiring
  • Call Poley @ (210) 647-8812 For Repair
  • Everybody Can Hear The Office Sounds
  • "Emergency" Mic Button On Intercom Control Unit Is On
  • All Call Desk Announcer's Mic Is On
  • Turn "Emergency" Mic Button Off
  • Turn Desk Announcer's Mic Off
  • Call Poley @ (210) 647-8812 For Repair
  • All Call Is Not Working Properly
  • All Call Volume Sounds Distorted Or Low
  • Unit Is Blowing Fuses Or "Tripping" Breaker
  • Loose, Corroded Or Bad Mic Connections
  • System Is Overloaded Due To Short, Rain Or Corrosion
  • Loose, Corroded Or Bad All Call Amp
  • Check And Tighten All Mic Connections
  • Check Overall System Speaker "Load"
  • Call Poley @ (210) 647-8812 For Repair
  • Room Call-In Switch Doesn't Work
  • Bad Call Switch Or Broken Wires
  • Bad Splice Or Broken Wire On "Home Run" Wires
  • Trace Out And Re splice Wires At Splice Points,
    Building Entry Points; Replace Rooftop Wiring
  • Call Poley @ (210) 647-8812 For Service
  • Room Speaker Is Not Working
  • Room Speaker Is Low or High In Volume
  • Speaker Is Bad Or Damaged
  • Loose, Corroded, Severed Or Bad Wiring
  • Replace Defective Speaker With Same Type
  • Trace Out And Re splice Wires At Splice Points,
    Building Entry Points; Replace Rooftop Wiring
  • Call Poley @ (210) 647-8812 For Service
  • Room Speaker Is "Real" Loud
  • Wrong Type Or Mis wired Speaker
  • Shorted Speaker Transformer Or Transformer Wires
  • Rewire Or Replace Speaker With Correct Type
  • Call Poley @ (210) 647-8812 For Service
  • Room Speaker Is Intermittent
  • Room Speaker Goes In & Out
  • Room Speaker Keeps Cutting Out
  • Loose Connections On Speaker Or Connector
  • Intermittently Shorting Or Loose Wire Connections
  • Trace Out And Re splice Wires At splice Points,
    Building Entry Points; Replace Rooftop Wiring
  • Call Poley @ (210) 647-8812 For Service
  • Room Keeps Calling In All By Itself
  • Bad Call Switch Or Intermittently Shorted Call Wires
  • Replace Call Switch Or Trace Out Call Wiring
  • Call Poley @ (210) 647-8812 For Service
  • Intercom Sometimes "Hums" All By Itself
  • Electrical A/C Power Line "Brown-Out"
  • Install A/C Power Voltage Stabilizer Or UPS
  • Call Poley @ (210) 647-8812 For Service

Teradon - Bogen - Dukane - Deltacom - Rauland - Telecor

 
 


School Intercom Services – d.b.a. Poley E. Barcenez
Telephone: 210-647-8812 - Mobile: 210-273-0993 - Fax: 210-647-8838 - 8122 Hill Trails St. San Antonio, TX 78250

Copyright© 2010emage craft "business consultants "All rights reserved.